Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
D2Envy
D2Envy
I've noticed that my pages have been loading much more slowly now that I have all of my products listed. Particularly the products section. I decreased the number of products shown on each page and edited the images to much smaller sizes but the loading times in the products section are still >10seconds. Is there anything anyone can suggest to decrease the page loading times?
 
Happy2000
Happy2000
I have same problem after 25/5, before it no problem
 
I think viart hosting is cut some bandwidth from databcenter
 
Epox1
Epox1
There is a DB ERROR too. :(
 
bestsitestuff (Guest)
bestsitestuff (Guest)
Me too - even in Admin taking ages to update/refresh.
 
bestsitestuff (Guest)
bestsitestuff (Guest)
choosing a category takes aprox 30 sec to refresh!!! This is on a fast connection btw!
 
Mediadot
Mediadot
In the morning there was "only" 5-10seconds, but now this is 10-25 second. :(
 
I've submitted a support request, hope that Viart stuff will find the problem fastly... Maybe this is just a freezed service on the server, that needs just a minute to restart.
 
Mediadot
Mediadot
Its under 5-6 secs now here...
 
Mediadot
Mediadot
"We would like to notify you that we are currently moving to another (more reliable and powerful) server so you could have such problems during some period of time but it will be adjusted shortly"
 
So Dont Panic! We will get a better performance in short time!
 
turbobricks (Guest)
turbobricks (Guest)
Yeah, real slow when loading pages...
 
Mediadot (Guest)
Mediadot (Guest)
This is under 6-7seconds now. :)
 
D2Envy (Guest)
D2Envy (Guest)
I was able to get mine to load in under 1-2 seconds by adding a cdn network. You guys should try that out
 
Mediadot
Mediadot
Ok, but what is a CDN network? And how to set it up?
 
Happy2000
Happy2000
yes, still very slow around 10 second to 15 second a page.
 
what is cdn network?
 
paulsoffe
paulsoffe
Hi folks
I have first off noticed the site especially the admin side really slow. But i just found another major problem that i'v just emailed support about ( But its the weekend thus the groan crie de cour here!) I have a multicart 3 shops $ Euro and £ . Each one is set up with its own pricing vat etc . Now a customer from the UK just purchased and to my horror the UK and Euro customers are getting sent to the $ store.Now this was working ok a couple of weeks ago and i havn't touched anything! Theree must have been some changes done by Viart and i really am in a mess as this weekend i sent out loads of email to my customers . I just cannot be sure wheat i need to swap about to get it all pointing in the right direction so i think i will just have to stew until Monday .Thanks for your ear! Paul
www.welcomerecordings.com I don't know
PS Have started a new string with this in the case there is any advice going spare!
Last modified: 6 Jun 2009 8:42 PM
 
rainfile (Guest)
rainfile (Guest)
cannot login in ftp now. it's say incorrect information
 
Anyone found same problem here?
 
Mediadot
Mediadot
I've got the same problem, and the answer is:
 
Please use Your shop's domain as the FTP host. Will work in this way!