How do customers cancel an order, I cant find the option?
SajMalik
7 Sep 2009 7:56 PM
They ask me and I cancel it in admim - don't think the customer can do it any other way.
Chris
Monk
8 Sep 2009 1:11 AM
When you edit order status there available two options:
- if order has this status user can cancel such order
- set this status when user has cancelled the order
I think you can try to use them.
Hyper (Guest)
8 Sep 2009 3:26 PM
Wow, that's really strange.. I mean, every webshop has the option to cancel your order. Strange, but I'll make my own button then :/
Thanks for the replies
Monk
9 Sep 2009 2:29 AM
Actually 'Cancel' button will be added automatically to user order page if you select 'if order has this status user can cancel such order' option for some status.
thebirdman
9 Sep 2009 11:07 PM
Another easy way is to change the wording from
"empty cart" too "cancel order"