Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
Hasan (Guest)
Hasan (Guest)
I have installed the script successfully.
But i cannot login to admin panel.
After pressing the button the page refreshes itself.
There is no change.
 
why is this ?
 
whmdestek
whmdestek
here you can see
 
http://www.saglikvespor.com/admin
 
admin
223344
 
tony
tony
Greetings
 
1. Run a "repair" on the database. Most hosts have a Database Repair option listed beside the database names in the webhosting control panel. Ask your host if you need help finding this.
 
whmdestek
whmdestek
I have applied a reparation from phpmyadmin.
 
but its the same.
 
Denis (Guest)
Denis (Guest)
We would recommend you to check the session cookie settings in the 'php.ini' file. The session doesn't seem to be working correctly. The possible reason for that may be that PHP can't open a new session in /tmp folder (doesn't have permissions to write to /tmp folder) and all login-related functions in ViArt Shop rely on sessions.
We would suggest contacting your hosting provider to check either PHP settings or /tmp folder permissions.
 
Regards,
 
ViArt Support Team
 
whmdestek
whmdestek
my session save path is set to /tmp
 
but its not working yet.
 
 
what must be permissions
 
 
777 or 1777 ?
 
your-shoppingcouk
your-shoppingcouk
Did you manage to get this fixed?
 
I think we've now suffered this.
 
whmdestek
whmdestek
no still working on that issue.
 
i requsted support from viart but they requested money for this.
 
as soon as i find the solution ,
 
i will share here.
 
 
so maybe they will be ashamed of themselves.
 
Monk
Monk
Are you sure the data admin/223344 are correct?
It just give me an error - 'Password or Login is incorrect'?
 
whmdestek
whmdestek
i have set it up here
 
http://www.zindemagaza.com/admin/admin_login.php
 
zinde
vahimdestek
 
Monk
Monk
It's definately the problem with session settings on the second server. It's better to run phpinfo() function to check if all settings are set correctly and if not changed them accordingly to the first server which seems to be working without this problem.
 
whmdestek
whmdestek
Session Handling session.cookie_path /tmp
 
 
Session Handling session.save_path /tmp
 
/tmp permission is 1777
 
 
what is wrong ?
 
whmdestek
whmdestek
This is my php.info http://www.zindemagaza.com/a.php
 
its the same server.
 
Monk
Monk
You have the problems with settings for session.use_cookies as it should be set as 'On'. Just change it value and it should fix all your problems.
 
whmdestek
whmdestek
i set it on now
 
www.zindemagaza.com/a.php
 
but not workin
 
also when i try to login it gives me an error on admin page
 
Notice: A session had already been started - ignoring session_start() in /home/zindemag/public_html/includes/common.php on line 15
 
Monk
Monk
You turned on too many options Broad grin
 
You don't need at least the following option session.auto_start and it should be 'Off'.
 
And I don't think you need 'session.use_only_cookies' option to be 'On'.
 
whmdestek
whmdestek
i have set them off
 
still not workin :D
 
whmdestek
whmdestek
but error gone Broad grin
 
Monk
Monk
You still changed too many options Laughing
 
I think it could be the two last options:
session.cookie_lifetime - '0' - it's a lifetime in seconds of cookie, zero - until browser is restarted
session.cookie_path - '/'
 
whmdestek
whmdestek
whooa.
thanks for your kind support.
how can i thank you ? Good
 
Monk
Monk
It's pleasure to know that you finally fixed all your problems Wink
 
Next time I hope it can help someone else to set session settings correctly from the first attempt Smile
 
thebirdman (Guest)
thebirdman (Guest)
where do i find where this is hiding ?
 
I think it could be the two last options:
session.cookie_lifetime - '0' - it's a lifetime in seconds of cookie, zero - until browser is restarted
session.cookie_path - '/'
 
Having the exact same issue
 
Yarhajile (Guest)
Yarhajile (Guest)
I know I'm a little late on this, but after running into the same problem I have to ask. Why, with all of the attention paid to detail on the rest of the ViArt experience, did a configurable session management system get overlooked?
 
Relying on php's default settings for session storage seems strange considering how simple it would be to implement a database storage mechanism or have global configurable options for file-based session storage.
 
I mention this since we have tens of thousands of unique visits per day and we keep a cookie lifetime of about a week to allow "browsing shoppers" to come back at a later day and still have access to their carts. Storing that many session files in a single location would be very taxing on the system (if using the filesystem for the session management). Even setting the session save path with a directory depth of 3 all but removes any chance of issues with this, but not having these settings as "configurable" options seems strange.
 
Maybe I just need some enlightenment as the rest of this system seems to be absolutely killer IMO.
 
zoltron
zoltron
Had the same problem, double checked all the php.ini settings etc. and everything was fine. Finally realized that we had just forced the removal of "www." on our site via the main .htaccess file. That was the issue, apparently viart needs the www in there to operate properly. Front end seemed to work without the www but when customers tried to login the screen would just refresh. Or more specifically, the domain url has to match what is entered in the ViArt Admin "Global Settings"...
Last modified: 15 Oct 2010 10:07 PM
 
snicholls
snicholls
"i requsted support from viart but they requested money for this."
 
Thats a disgrace Viart are the biggest money grab company I have ever known imo. No offence but its fact :)
 
Vera
Vera
Tells the person who received upgrade for free, shame on you, snixx.
 
 
 

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