Viart only provides me with a fast technical support twice,
that's just within 48 hours after I've paid them.
 
Now I have 2checkout Parameter Error problem,
googlecheckout problem and Uninitialized string offset problem.
 
It's been 4 days and they seems totally ignore my problems
and only asked me login details to delay the support. I'm not happy.
 
PS:
1. 2checkout Parameter Error problem
 
I've had a problem with 2checkout,
when a buyer goes to this page
https://www2.2checkout.com/2co/buyer/purchase
 
The pages only shows,
Parameter Error.
 
Products in cart
--------------------------------------------------------------------------------
 
Sale Total ( ): 0.00
 
This is very strange since last time I tested 2co, it worked well,
but now it didn't work, I didn't change anything and I had
followed their installation instructions regarding 2checkout.
 
Also my 2checkout account is verified and has no problems.
 
anyone can help me out?
 
 
2. googlecheckout problem
My googlecheckout seller email box everyday receives
"Attention required: order notification failing" from Google Checkout
saying:
 
We've made several unsuccessful attempts to send order notifications to your notification callback URL, https://www.mysite.com/payments/google_checkout.php As a result, you aren't receiving order status, risk, or other notifications.
 
To help you identify the issue with your callback URL, please review the errors we encountered while sending notifications to you. To review this error information:
 
1. Sign in to Google Checkout.
2. Click on the Settings tab.
3. Click Integration.
 
Error messages will appear under 'Integration Issues.' If necessary, you can also update your callback URL in the 'API callback URL' box on the same page.
 
I saw a couple of error messages at my googlecheckout seller account:
 
Tools-->Integration Console
 
Integration Issue Detail
Related order: 114715155426076
Time of occurrence: 30 Nov 2007 07:51:50 GMT
Error: We encountered an error trying to access your server at https://www.mysite.com/payments/google_checkout.php; the error we got is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 
Warnings:
XML We Sent:
<?xml version="1.0" encoding="UTF-8"?>
<new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="114715155426076-00001-7">
<timestamp>2007-11-30T07:41:15.000Z</timestamp>
<shopping-cart>
<items>
 
 
3.
when I ordered an item and just paid it by paypal,
order status is validated
when I click on Order Details,
the top of the page shows:
 
Notice: Uninitialized string offset: 1 in /home/onezesc9/public_html/www.mysite.com/includes/order_items.php on line 269
 
Notice: Uninitialized string offset: 2 in /home/onezesc9/public_html/www.mysite.com/includes/order_items.php on line 269
 
Notice: Uninitialized string offset: 0 in /home/onezesc9/public_html/www.mysite.com/includes/order_items.php on line 269
 
Warning: mktime() expects parameter 4 to be long, string given in /home/onezesc9/public_html/www.mysite.com/includes/order_items.php on line 269
 
 
This only happen to the newest order,
if you click on previous orders, this will not show.
 
 
Anyone can give me some advice? I'll pay you 5-10 pounds
for each problem since the technical support is not able to sort these out for me.
 
Thanks

I am also using 2Checkout with my present oscommerce
 
i would like to know if 2Checkout works with Viart before launching my new site

Support guys do seem to get sidelined every now and then and im sure its not intentional. Update your current ticket and ask them what is going on and explain the urgency of the issue

Yes, I feel it is unfortunate that users so often feel the need to air such a gripe in this public forum - if you are unhappy e-mail them support@viart.com and express your feelings. My experience is that they will be concerned to find they have let you down and deal with your problem straight away.
 
I would be upset if one of my customers went to a public forum to gripe if they hadn't first contacted me to ask why I had not responded.
 
I am sure you are very well intentioned and anxious to sort out your problem - and I am sure they will respond to an e-mail.
 
Best wishes
 
Chris

1. Your problem with 2CO must be because of an unapproved account - please contact 2CO.
 
2. https://www.mysite.com/payments/google_checkout.php - I feel you should type something different instead of 'mysite.com'...
 
3. This was our bug, please refer to http://www.viart.com/an_updated_file_order_items_php.html
 
Thanks to everyone.

Thanks for your concern and help.
 
I also just received a couple of messages from your support team. I'll follow your advice and keep the support team updated.
 
Thanks for bringing me out of darkness into your marvelous light in advance.
regards,

PS:
1. 2checkout Parameter Error problem
 
I've had a problem with 2checkout,
when a buyer goes to this page
https://www2.2checkout.com/2co/buyer/purchase
 
The pages only shows,
Parameter Error.
 
Products in cart
--------------------------------------------------------------------------------
 
Sale Total ( ): 0.00
 
This is very strange since last time I tested 2co, it worked well,
but now it didn't work, I didn't change anything and I had
followed their installation instructions regarding 2checkout.
 
Also my 2checkout account is verified and has no problems.
 
anyone can help me out?

@Bala - Contact support as only they can fix it