anyone have the know how to perform the upgrade while keeping all customer information and product information in-tact?
eyestrain
27 Feb 2008 9:46 PM
It should be a simple save / backup .. then upgrade in CMS /System/System Upgrade and then viola - done. Or am I being too hopeful?
TOCDCO
27 Feb 2008 10:09 PM
You already have the latest version current version 3.3.2
that's what mine says on the system upgrade option. :ranting:
Eric (Guest)
28 Feb 2008 12:38 AM
I'm the same~
My current version is 3.3.2, when I clich upgrade, it show
You already have the latest version
How I can upgrade? Is it need to payment? I just brought 2 month only
DickS
28 Feb 2008 7:15 AM
Update to 3.4 is free afaik.
We went through updates from 3.3.2 to 3.3.15 and 3.3.16 and now to 3.4. My advise below.
To update you need to upload all files in the 3.4 package except the following folders: admin/images, images, includes/fonts, download, video and docs.
After uploading you login to the admin panel and click on "Administration -> System Upgrade". You will see the new version and it will let you do the database update.
After that delete the install*.* files in root and the folder "db".
It has been our experience that 3.4 breaks custom templates due to the updated template management module. We had errors on our checkout pages and in the user login area (Block "middle" not exists).
I strongly suggest to do the upgrade in two steps:
1. Take a copy of your shop and database and perform the update. Then check templates and make sure everything works.
2. Update live system with updated templates.
Generally our impression of 3.4 is good, it has some neat new features like the option to generate an invoice depending on order status as well as many other improvements.
DickS
Studiotech
28 Feb 2008 7:52 AM
Hello!
If You got errors in common_functions.php, just get in to the currencies, and edit all off the actual curr settings to fix it!
TOCDCO
28 Feb 2008 7:56 AM
Thanks so much! I actually figured it out, but so I'm making a backup of all of my files first. Probably the best idea in my book. Just... well, just in case. haha.
Thanks.
Ned
28 Feb 2008 8:40 AM
An additional feature which I sponsored is that if you create a multi-language site the sub menus now don't display as an empty box if theres no language tag present.
This means you can tailor menus to specific areas - for example you might sell a very heavy item in (and for delivery only in) the UK and in English but this item can be invisible in other language selections.
TOCDCO
28 Feb 2008 10:08 AM
Smoothe Transition Extremely useful fixes.
on2dvd
28 Feb 2008 3:50 PM
need help asap if someone can please- also sent ticket but maybe they wont get it today.
What is with the new order_payment_form after credit card details?
My orders gets this fault after pressing next once cc details entered..
Notice: Undefined variable: datetime_show_format in /home/on2dvd/public_html/shop/blocks/block_order_payment_form.php on line 568
Notice: Undefined index: basket_text in /home/on2dvd/public_html/shop/includes/template.php on line 155
Warning: Cannot modify header information - headers already sent by (output started at /home/on2dvd/public_html/shop/blocks/block_order_payment_form.php:568) in /home/on2dvd/public_html/shop/blocks/block_order_payment_form.php on line 673
help, can not process cc orders.
thanks
on2dvd
28 Feb 2008 4:43 PM
also, all of my existing customers have been given a random country of residence- ahhhh and there orders dont have a state label anymore.
TOCDCO
28 Feb 2008 6:13 PM
this is a bug... it removed them from mine as well as the option to show and being required.
Studiotech
28 Feb 2008 6:51 PM
A very BIG thanks for The Viart TEAM!
Some months ago I asked for a feature: show a message if the price is zero. Answer: We can make it for you for a small fee...
And now, in the new release this is builded in! I cant say more: thanks! I'll promote your solution in hungary, couse this is a good product with a very-very good back office - and front office - team!
DickS
28 Feb 2008 7:25 PM
Mark, have you updated all your templates and compared them with the ones in \templates\users ?
Some templates have changed to only display body components, these previously had page content.
We had similar issues, but found that they where resolved by copying the new templates to our custom design.
Note 100% sure this is really your issue, but I can't imagine Viart not testing the cc routines.
@Epox: I agree, this is getting better and better
Cheers!
DickS
TOCDCO
28 Feb 2008 7:52 PM
This was an issue that hit my site as well, however viart fixed it for me.
Yes, this solution is definately getting better. It's not the most good looking peice of software, but the features are great!
on2dvd
29 Feb 2008 2:46 AM
Hi Dick, yes i have the problem even with all new user/templates. Just offering PayPal at the moment. There's always frustration when updating, sometimes small, sometimes large :(
DickS
29 Feb 2008 7:24 AM
What we found till now with 3.4 are the following issues:
1. Template system changed. Considerable checks required to make a custom template of 3.3 compliant with 3.4.
2. VAT validation in checkout page is not working. "global $vat_validation;" is missing in block_order_info.php. Added manually and works again.
3. Missing strings in admin_messages language file (site url and site name). Added manually, issue fixed.
4. When users login, the page is reloaded aligned to the botton instead of the top. When user is logged in, page refresh aligned to bottom and not top.
Thats all we found till now, generally though the new features are excellent and this product is really becoming a feature rich ecommerce solution. We really like it.
DickS
DickS
29 Feb 2008 3:30 PM
OK, there is an update 3.4.1. Will update and report back
on2dvd
1 Mar 2008 1:25 AM
I just knew i should have waited for the .1
It always happens.
DickS
1 Mar 2008 6:45 AM
We still have checkout errors when processing 2CheckOut with 3.4.1. Tried to "pay" by clicking checkout and registering.
Got:
Notice: Undefined variable: datetime_show_format in /www/htdocs/v203634/shop/blocks/block_user_profile.php on line 848
Warning: Cannot modify header information - headers already sent by (output started at /www/htdocs/v203634/shop/blocks/block_user_profile.php:848) in /www/htdocs/v203634/shop/blocks/block_user_profile.php on line 987