When responding to an order in:
Administration > Orders Maintenance > Order > Send Email Message
the user is offered the option of html - but my staff are html illiterate so, without a WYSIWYG HTML Editor, they cannot use this option!!
 
That, and the impossibility to retrieve sent messages, makes this feature of little benefit.
 
This is sad because it would be such a valuable feature with these to two mods!!!!!
 
Chris

I most certainly agree! Good idea Chris. Also, the email should be saved in the support ticket area for easy retreival of all messages!

Not all of us use the enterprise version, Dan

hey chris,
if you use firefox as your browser, search for and install the xenia here plugin. it's a wysiwyg html editor that enables you to put html in almost any input field a page.
I dunno whether it works with the message field but you should give it a try

Thanks ewoud, I will try it - btw for reference by other users, it is called Xinha Here!
 
Chris

ewooud, that's great and more functional than using the integrated editor - only problem is I am not sure I can get it in wide use in my warehouse so a fully functional wysiwyg editor in Viart for all input boxes is still wanted.

Hey Chris,
 
It's minimal cost to upgrade to the enterprise version... You would LOVE this version and the additional capabilities... hows come you're not using it?

Well, for my main business, I have a ten site package - it is not minimal. And I don't want the forum,and other features.
 
I have Enterprise for a different business where the help desk is important.
 
Chris