Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
Topic Information
turbobricks (Guest)
turbobricks (Guest)
Hi all, for some reason there are Multiple Order Confirmation emails being sent to the customer.
 
The first email is the normal Order Confirmation sent, which is controlled from the Orders --> Payment Systems --> Final Checkout Settings --> User Email Notification. This is one the one I want, no problem.
 
But the system is also sending an email to the customer titled: "Company Name" Customer Receipt/Purchase Confirmation, with "Company Name" being my companies name. This email contains general information, billing info, ordering info and shipping info...
 
How do I get rid of this one?
 
Thanks!
 
SajMalik
SajMalik
Hi - have you checked
Administration > Order Profile Page Settings : notification email ?
 
Chris
 
turbobricks (Guest)
turbobricks (Guest)
Got the answer from Viart Support - It was my processor (Authorize.net) that was sending out the email. Disabled that and fixed.
 
Thanks!