Hello,
When I have free products I get all the steps of ordering correct - user & cart details, then onto a confrmation page, then (would be paypal, but free), then success, emails sent with links, admin confirmation emails ect.
When I have products above 1cent I get the cart and user details, then it goes straight to paypal. The details confirmation page is completely missing and no emails are sent out. I think this must be something to do with order status? (I've tried as many combinations of things as possible).
I have set email to be sent out on"validated" which work fine with free amounts, just not with paypal even when the amount is paid.
Any help appreciated!
Thanks,
Andrea
thebirdman
15 Feb 2009 9:34 PM
I tried tahat and ended up doing this....when I had free promotions...
Enter price as .01 and discount same....
thecolourbrown (Guest)
16 Feb 2009 12:06 PM
Hi, it is not for free items, that works fine, it is when they cost something (which is what I want!) that no emails are sent. I have contacted support to get some help with this, I am completely confused as to what to try next.