Hi there,
 
I need to remove the following fields in the support center, eviroment and type.
 
How can i do that? (new to css)
 
Thanks in advance

Version 3.6
The css controls the display of the site. The fields you mention are created in the templates.
"blocks/block_support.php" passes information to and gets response from the template the user sees "templates/user/block_support.html".
 
See http://www.viart.com/new_template-how_to.html to create a user templates folder for your site.
 
Copy "templates/user/block_support.html" to your new user folder and edit this. You can then see how the support questions are made up displaying the various required sections of information. You will need to pass back zero values for the "{environment}" and "{dep_id_value}" to keep the php happy.

Thank you Ned for your help.