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Helen Rankin (Guest)
Helen Rankin (Guest)
Hi there,
 
Thanks to Mikey for letting me know that there was a virus on my site...unfortunately I don't have a clue how to fix it - I'm completely non-technical.
 
I did have a window asking if I wanted to download some microsoft thing this morning which I didn't do because I know it doesn't belong on the site.
 
Can someone please help me?
 
Ibn Saeed
Ibn Saeed
Hello
 
Did you ask you your host for help ?
 
Kami
Kami
You could contact either support of your hosting, or Viart support.
Some Microsoft thing could be "flash"? would help if you could indicate what this thing is - maybe that is no threat.
 
eyestrain (Guest)
eyestrain (Guest)
Is your site still active? Can you post the link to it?
 
Also have you done any FTP updates recently? Or is this done for you?
 
instantforever
instantforever
Thanks - Viart very kindly sorted this out for me which I REALLY appreciate. Thanks guys!