Some of the fields in admin are not displaying the contents from the database.
 
Eg. Where a product is on Special Offer, the description is visible on the site home page, and in the field on the database, but once the text has been entered and the update button is pressed within admin the text disappears from the special offer description box. At a later stage, if any part of that product is updated in admin the Special offer text is removed from the database (as there is now no text within admin) & obviously the home page.
 
This also affects the custom pages too.
 
Has anyone else come across this problem?

I haven't seen anything myself - I'd start a troubleticket with the ViArt support team and see what they have to say about it.

I am having this problem.
 
It happens to all textboxes in admin panel (categories, order notes, full description, short description, custom pages, custom blocks etc.)
 
It only seems to happen if certain characters are used such as £.
 
Are you using an older version of viart?

Hi
 
Thanks for the replies, I have contacted Viart, they say they can't recreate the problem. - They have actually had a look in our admin and changed the contents of a page, and we can change and see the contents of that page too now!
 
We're using the latest version - 4.1
 
The characters in the page don't seem to affect it.
 
Interestingly, all the fields are now displaying. The only thing we have changed that may affect this is the PHP session folder.

What did you change with the PHP session folder? Permissions? If so what to?

On our linux server we created a new directory (mk dir) and set permissions to 777, giving each site a separate session folder (we have more than one site).
 
Then within the PHP.ini file for each site we specified the new path as the session folder.