Hi everyone,
 
Our order emails to customers has stopped working on our sites. It was working - but now does not. I looked in the manual and read the section on configuring php.ini file. I must have overlooked this. I am not sure where this file is or shoudl be, it's not in our server php folder.
 
Any assistance would be appreciated. If I have not completed configuration properly with a php.ini file I am not quite sure how it worked in the first place.
 
Thanks.

I also have problems with e-mails not sending - I have put in a support ticket.

So did I a day back. Any news your end Chris?

I seem to be sending e-mails OK from Administration > Orders Maintenance > Order > Send Email Message
... but I still have problem with messages from Help Desk.
 
Viart say they found it sent them replies but it does not send to my personal box and my partner also cannot get message responses.
 
Re php.ini you need to create this and put it in the root.
It must be a plain text file, mine reads:
 
zend_optimizer.optimization_level=15
;zend_extension=/homepages/41/d207619956/htdocs/4 MALIKSTORES2008/store/ZendOptimizer.so
zend_extension=/homepages/41/d207619956/htdocs/4VIART_MalikSTOREScouk/shop/ZendOptimizer.so
register_globals = Off
safe_mode = On
max_input_time = 60;
memory_limit = 160M;
max_execution_time = 4000;
 
 
Hope this helps
 
Chris