I have experienced this as well, when my customers log into the site, and are presented their main home page, and then go shop and add items to their cart, very often they end up with a 'Your cart is empty' message when proceeding to checkout after adding the items. It's a frustrating situation for them and results in a lot of calls to me to 'fix it'...of course I have tried to find the answer.
Is this possibly a session or cookie problem?
Ed
andrewford
24 Sep 2007 11:39 PM
Yes, I am interested in this too - common error for me
Anjula
25 Sep 2007 8:45 AM
Hello,
This problem usually occurs because your site URL and Secure Site URL are different. Please, check that these URLs are the same (like: http:www.yoursite.com and https:www.yoursite.com).
If the problem persists, please send us your site URL and Admin details to support@viart.com so we could investigate the issue in more depth.
