Our site www.viart.com site is operated by latest Viart Shop 5 with default Clear design
ViArt Shop Manual

To remove the 'evaluation version' message on your ViArt, you will need to purchase a unique license and generate a license.php. Please read this section to get the instructions on the process of activation.

The first thing that you are supposed to do after you have installed ViArt Shop is setting up its main parameters.
The first thing that you need to do after you have installed ViArt Shop is to set up the main parameters.
After you have installed ViArt Shop and set up its main parameters you have to specify its administration settings.
It is natural to desire an online store which is both unique and unforgettable, with ViArt Shop you can do this 'on fly'.
ViArt Shop is supplied with nine layouts as default, 'Default', 'Curved', 'Silver', 'Convex', 'Fashion', 'Rainbow', 'Classic', 'Marine', 'Ecommerce'. You can choose either of these layouts according to the needs of your shop, or if you require, you can build your own one!
Bellow are the samples of screenshots for the 'Classic' Layout. This layout has four available schemes to choose from: blue, green, light blue, red. Select any scheme you prefer.
Bellow are the samples of screenshots for the 'Curved' Layout. This layout has three available schemes to choose from: black, blue, pink. Select any scheme you find the most suitable.
Bellow are the samples of screenshots for the 'Silver' Layout. This layout has two available schemes to choose from: dark and light. You can select the scheme that best suits your needs.
The overall view of each layout is set by its global settings. Read the following section to find out how to change the look and feel of an existing layout, also how to create a new one.
The navigation panel is displayed on all pages of your online store, with ViArt Shop you can change the way it is displayed for each layout. It is also possible to distinguish which navigation options are shown to all your visitors and/or only to those who logged in.
This section details how the home page layout is produced. Read the following to understand how to customize the home page layout to suit your needs.
When running an online store, it is very important to stay up to date with what happening behind the scenes. With ViArt Shop it is possible remain aware of occurrances on your site, even if you are away from your computer!. This is possible thanks toViArts SMS functionality, this function allows you to setup your shopping cart system to send you SMS's whenever certain event/s occur.
This chapter will show you how to add products and catagories into your online store.
Sometimes it might be very handy to have a possibility to inform a friend of yours about what you've found. With ViArt Shop your customers will have it. This can also be a good and free promotion of your site.
Even though you run an online store and deal mainly with orders, it would not be out of place to know who your customers are. ViArt Shop allows you to control your customers accounts through the 'Customers' section.
Sometimes you may need to look through some customer personal details. ViArt Shop provides you with such a possibility.
Sometimes you may need to look through some customer personal details. ViArt Shop provides you with such a possibility.
Sometimes you might need to look through or even edit customer login details. Read what you should do in this case.
As you might have already understood customer type is a key notion in the overall customer account management. It defines main customer account settings, discounts a customer will have and customer profile fields.
Actually, the key notion in the overall customer management in ViArt Shop is customer type. It defines main customer account settings, discounts a customer will have and customer profile fields.
Customer profile contains some information about the customer. You can define what kind of it you need by setting up specific fields.
It often happens that customers forget their password. In such a case they can apply to a site administrator providing their logins and some personal information. But it would be much easier to use a special password restoring option.
Should you ever need to find a customer, you can use the search block in the 'Customers' section.
One of the most attractive features of ViArt Shop is its customizability. You can easily make your online store unique and exclusive by adding custom pages.
One of the most attractive features of ViArt Shop is its customizability. You can easily make your online store unique and exclusive by adding custom pages.
Custom Block is a perfect solution for customizing your online store and attuning it to your needs. You may create custom blocks for anything you ever need and place wherever on your site.
Viart Shop enables you to create opinion polls for the visitors of your website. Such polls can be very useful for your business. You are allowed to choose between single choice and multiple choices polls.
Another feature of ViArt Shopping Cart is its banner management. Thanks to it you can place any banner you want: links to hot offers of the store or to other sites you own. You can even sell the space to other web-masters.
HelpDesk system is based upon exchanging support tickets. Support Tickets are used for resolving any issue or problem your customers may have. ViArt HelpDesk allows you to track users requests with the help of unique ticket number in a quick and easy way.
Support Ticket System enables your support team to track all the support requests as well as to ensure that no query goes unanswered.
This section provides an information for your customers on how to create a ticket to a tech support team if they face a problem or have a question.
Please read this section to know how to send, assign or edit a support ticket.
ViArt HelpDesk allows to create a request for each client. To do this, you should click Create Message Link and fill the appropriate form.
You or a support specialist may need to find some particular ticket. In this case, you can use a search tool available in the support centre.
The section covers main support center's settings such as Knowledge Base, attachments, random image validation, and email notifications.
This section shows how to assign HelpDesk users - the staff responsible for smooth communication with your customers.
You can estimate your customer by assigning an appropriate status to him. It is necessary if you want to distinguish the most valuable customers.
While preparing an answer to a customer, you can use the Predefined Reply option. Predefined messages can be inserted into your reply by a mouse click. Using predefined messages allows you to save your time and impress your customer with a quick reply.
Once you install your HelpDesk, it is very important to create a department (for example, a support department).
With ViArt helpdesk module you can set the types of a support ticket. Setting the right type of a ticket helps a support team to correctly identify the issue.
One more feature of ViArt HelpDesk is that it provides you with a possibility to support any product you need.
It is usually very important to sort the support tickets by their priorities. ViArt Shop provides you with such a possibility.
ViArt HelpDesk gives you the possibility to create and edit statuses for your replies to customers' support tickets. This option helps you to sort all the tickets at your convenien
You may find it necessary to have some reports on the support tickets. With ViArt Shop helpdesk module you can easily view the status of support tickets, namely, how many tickets were answered, how many tickets are awaiting response, how many tickets were closed, etc
One of the important modules of ViArt Shop is its Forum - an independent portal, intended to provide an online communication between shopping cart users as well as to offer useful information on numerous important issues. If a person has a problem or an idea he/she will have an opportunity to share it with others.
Forum consists of shopping cart related threads or issues which you and your users can exchange and which are later archived for future reference.
Before adding a new topic you should firstly choose the forum to which you want to post your question or issue.
You or someone from your support team may wish to join the discussion and give some piece of advice. In this case, you are to post an answer to a thread.
Categories are 'parents' to forums and are used to hold a group of forums. Your users are unable to post their messages to categories, they can only post their threads to forums. A site which has only a few forum discussion boards may not need any categories. However, if your site has a lot of forum modules, it will be useful for you to create a category.
Sometimes, you may need to create multiple forums for different areas of discussions.
With forum settings you have the possibility to customize your forum according to your requirements. First of all, you should set the global settings.
This chapter is likely to cover the most general settings affecting the whole system and how it works. It allows attuning your ViArt Shop online store just the way you like as well as making main adjustments required for proper operation.
When you are running any kind of business it is no wonder that you need some help. This is true for an online store as well. However, you might not want other people all the information stores in the database. With ViArt Shop you can set up different user groups and assigned different permissions to them.
E-commerce is a place where fraud is very possible. So, you have to protect yourself and your customers as well. With ViArt Shop you can watch IPs your customer use for shopping and block those you think might be trickery.
As time goes by, your online store will grow larger and larger. And it will be quite difficult to watch everything in it, especially what your customers may add or post on it. In such a way you can make your life easier by using banned content functionality.
When working with ViArt Shop you have all the possibilities to make your online store one and only. You can change the feel and look of your site, select different templates and change color schemes. Another great feature is that you have the ability to edit the messages your customers see while surfing your site without the necessity to edit any files.
1.5. Changes Log (ver. 2.1.1 - 3.5)
1.5. Changes Log (ver. 2.1.1 - 3.5)
Prev Index Next

With the growth and strength of Internet business users constantly search for updated and improved software which they can attune according to their specific requirements. From the very first release ViArt Shop team struggles to meet these requirements and implement them in reality. Please, see the list of all changes that were made to our shopping cart software from version 2.1.1 up to the current 3.5 version.

Release 3.5

New features added

  • Mark products as 'new' as per selected criteria
  • Price Matrix is added
  • Separate quantity control option for listing and details pages
  • A new option to use an Email Address for the Login field
  • Min/Max quantity limits for products in the shipping methods
  • Possibility to select a free shipping option for products
  • Possibility to set an individual shipping cost per each product
  • Options to show points and credits information on invoices
  • BOM (Bill of Materials) for Selected Orders
  • A new way of showing the subcomponents in the cart
  • Enhance Special Offers Page/Block to show all Pricing, Discount and Reward fields as set in the Admin pages
  • Possibility to display tiny images on PDF/HTML invoices and checkout pages
  • A new Gate2Shop payment system has been added
  • Possibility for users to edit their own forum messages

Bugs Fixed

  • The problem with transparency when resizing images is fixed

Release 3.4.7

New features added

  • Possibility to apply columns settings for the PDF invoice
  • Possibility to attach PDF invoices in the final checkout settings
  • The coupon block on home page, products listing page, details page
  • When deleting categories delete products that are not assigned to any category
  • Affiliate commissions, reward points and reward credits for subscription added
  • Default options for a product type improved
  • Possibility to add images below the main product image

Bugs Fixed

  • Fix the bug on the PDF invoice when prices include taxes
  • The error with using correct date format when exporting viart data into CSV file has been fixed

Release 3.4.5

New features added

  • Resize option for ads images
  • Credits reward functionality

Release 3.4

New features added

  • Multisite functionality
  • Google Base exporting
  • Full CMS support for all pages
  • Filtering system
  • Wishlist functionality
  • Watermarks for products images
  • Custom fields for support page
  • Custom friendly URLs for default page like index.php, products.php
  • PGP encryption
  • Possibility to upload or specify customers e-mails for sending newsletter
  • New option to reserve/release stock levels when status changed
  • Permission for different merchant groups to post their product into different categories and a new option to post products also in all subcategories for selected category
  • Products predefined prices
  • New credit functionality which allow user to use special credit balance to pay for his order
  • More new options for product and order coupons and new possibility to apply coupons automatically by different criteria
  • Possibility to add selected options and components to particular products
  • New payment systems added: SIPS, ECHO, DGL, Moneybookers
  • Possibility to restrict shipping methods by states and by users’ types
  • Import orders facility
  • Possibility to export only filtered products
  • Allow merchants to post products to all subcategories of the particular category
  • New forum option to change the priority of topic to show them first or last
  • Different forum privileges by user groups.
  • Reminder functionality for site customers
  • New email settings to send notification to merchants and administrators when a particular order status is changed
  • A new field to sort option and component list values
  • New templates email_basket.html and email_basket.txt for easy way of changing {basket} tag content
  • New settings for options price display, like Large (+ $12.00) or Large [$12.00] or Large $12.00.
  • New fields for currencies - number of decimals, decimal point, thousands separator
  • Possibility to create a predefined list of options by different product types and then select to show the option or its values for a product with this type
  • New option type 'Text Boxes List'
  • Possibility to add selected options and components to particular products
  • Dependendable product options
  • Possibility to attach documents to helpdesk tickets

Release 3.3

New features added

  • New button for 'Google Checkout' on the basket page
  • Stream Video feature for articles
  • Bonus Points functionality
  • Possibility to see and edit the newsletter users list
  • 'Pre-Order' button for upcoming and out of stock products
  • New settings to send emails directly via SMTP
  • Possibility for a merchant to add options and components to his products
  • A final check for products stock levels before submitting an order
  • Related products functionality for articles and articles categories
  • Possibility to set different payment systems and different shipping methods for different users groups
  • An option 'Manufacturer Image Type' for the block 'Product Details' to control the display of the manufacturer image
  • A New block which enables your customers to switch among different active templates
  • Ability to run PHP code in the product fields
  • A new option to prevent customers from repurchasing the same products within a specified period of time
  • An option to select what columns to show on basket, orders, checkout and invoice pages
  • Possibility to specify in how many categories merchants are allowed to assign the product
  • A secondary menu can be now displayed under the top header menu
  • Additional settings for the block 'Shopping Cart (Recommended Products)’
  • An Image Preview functionality on File Select popup and appropriate option on Products Settings page
  • Support of DB2 database via ODBC
  • A new {shipping_code} tag is added for order notifications
  • Reflecting its international team and focus, Brazilian and Norwegian messages files have been added, German and French messages are updated
  • New payment system modules for Cybersource and Korta credit card processors are added
  • A new field for a product code has been added (which is to be used separately from the manufacturer code)
  • Possibility to use product and manufacturer codes to show their barcodes on packing slips
  • Option to select what kind of image - default or small to show for subcategories block
  • Possibility to export/import specification data for products
  • Possibility to specify the depth level of visible menu items in navigation menus on each page separately
  • New orders tax report
  • A new coupon tax free option to exclude any tax calculation to the coupon has been added
  • 'Image type' settings have been added to the block 'Shopping Cart' to control small preview images on the Basket page
  • Allow a merchant to view his merchant sales orders
  • Importing RSS feeds into the article sections
  • New admin privilege groups permissions for products & categories section
  • A new block "Products (Who bought this Also bought)' has been added
  • A new option to specify prices including Tax'

Bugs Fixed

  • The problem with empty shipname and shipstateorprovince parameters for the Paypal Direct API payment system (paypal_functions.php file) has been fixed

Release 3.2

New features added

  • Multi-step registration process and custom fields for a user profile
  • Subscription functionality
  • Database Management
  • Ability to show text and images for top menu links
  • Random image validation for reviews
  • Ability to set order restrictions for total products cost and weight
  • Set birthday greeting messages to customers
  • Possibility to set terms and conditions for downloadable products
  • New user fields are added, namely: Nickname, MSN Account, ICQ Number, Customer Site URL
  • Possibility to set the number of products a merchant can submit
  • 'Contact US' block for merchants
  • Ability to hide administrators
  • Option to run PHP code in the blocks
  • RegExp Validation settings for orders' and payment systems' custom fields are added
  • Ability to automatically place zero orders without submitting payment details
  • Possibility to send SMS notifications to customers by default
  • The Protx VSP Server and the VCS payment gateways have been added

Release 3.1

New features added

  • Secure site URL settings for the call centre module
  • An ability to change a site logo from Global Settings
  • An automatic resize of product images
  • Terms and conditions option when merchants submit products
  • Customization of products navigation and sorting by price, name, manufacturer and code
  • The body of JavaScript functions has been transferred outside HTML pages
  • A few settings for articles latest block were added

Bugs Fixed

  • The issue with duplicating new orders has been fixed
  • The problem with downloadable products in IE7 has been fixed

Release 3.0

New features added

  • Recurring payments
  • Google Checkout API payment system
  • Call Center module
  • Reports for tracking visits
  • Option to use SSL for administrators login
  • New forum blocks - Forum Description, Latest Topics, Top Viewed Topics
  • New product blocks - Latest Products, Top Viewed Products
  • Top Viewed articles block
  • New advert blocks - Latest Ads, Top Viewed Ads
  • Restricted delivery by countries
  • Random image validation for a Tell-a-Friend page
  • Percentage price for product options
  • Ability to import already uploaded files
  • Personal bookmarks for administrators
  • Settings for Google Analytics
  • Image and description settings for products blocks - Top Rated, Tot Viewed, Top Sellers, Recently Viewed
  • Tax free option per customer or a group
  • Six new layouts for our php cart
  • Save/retrieve cart functionality
  • New languages: Portuguese, Lithuanian, German, Italian, Finnish, Hungarian

Release 2.8

New features added

  • The Akbank, the Netbilling and the Chronopay payment gateways
  • Products and basket recommended blocks
  • Affiliate and merchant modules for php shopping cart
  • Friendly URLs functionality
  • Banned and allowed credit card numbers per payment gateway
  • Ability to create own manuals for customers in the enterprise edition
  • Additional conditions when processing fee is applied
  • Calculation of expecting date for delivery
  • Saving of tracking information on users' visits

Bugs Fixed

  • Menu tree building on the "Edit Menu Item" screen has been fixed

Release 2.7.1

New features added

  • Posnet payment system
  • `Ship to State` filter to the admin orders page
  • Ability to send attachments by administrators within HelpDesk
  • Possibility to view user personal images in the forum
  • A default image for products can be set
  • Settings to show product manufacturer code on different pages
  • Ability to show/hide cart buttons and weight information from products listing and details pages
  • New settings to show orders in the certain currency
  • Test data population
  • Multiple PDF packing slips and invoices can be created
  • New settings for product prices display

Bugs Fixed

  • The error with state codes that have more than 2 symbols is fixed
  • Bug with prepopulating of cardholder's Name, First Name and Last Name on Payment Details page has been fixed

Release 2.7

New features added

  • ProxyPay, ePDQ MPI and VirtualXS (vxsbill.com) payment systems
  • A tax option for froogle data
  • Transfer of products settings from global settings section
  • Additional settings for forum
  • Image resize functionality
  • Image validation to prevent robots submission
  • New tax rates system based on the product types
  • New categories blocks management, allow to set two categories block on the page
  • E-mail and SMS notification settings per product
  • Option to export froogle data with taxes
  • Name, First Name and Last Name of cardholder on Payment Details page are populated automatically from Personal Information page within checkout process
  • A checkbox `Send notification to client` on Administration > Support Center > Edit Request page
  • Ability to view orders history in the original currency and with the original exchange rate

Bugs Fixed

  • Problem with Editable price is fixed
  • Problems with handling subcomponents are fixed

Release 2.6

New features added

  • Editable product prices
  • Ability to set up a parent category for product categories
  • New field for average options/components price for products
  • Black IPs list for our php cart
  • Banned content functionality
  • Product searching by code
  • `Processing Fee`field for payment systems
  • Ability to add extra charges to external modules UPS, USPS, FedEx
  • Froogle feed for filtered data
  • Product Sale Availability
  • SMS Notification Interface
  • Bundle and Subcomponent functionality
  • 'Product Issue Date' field
  • Multi products editing functionality
  • Tracking URL field for customers to track their shipments
  • Custom blocks based on file content
  • Product Preview
  • Currency block on the checkout page
  • CSS-based templates
  • New payment system - Garanti

Release 2.5.5

New features added

  • Checking for active payment systems before submitting order
  • Block_name and block_notes fields for custom blocks
  • Multi-level menu functionality
  • Formatting helpdesk messages
  • Ability to show products from the bottom subcategories if appropriate option is selected for a parent category
  • Ability to view/edit customers login details via admin panel
  • Possibility to add ranks for helpdesk customers
  • Totally New Forum interface
  • Knowledge Base option for HelpDesk
  • HTML Editor for IE5.5 and Firefox
  • Messages Editor
  • UCASE, UCWORDS, LCASE, TRIM, LTRIM, RTRIM options for the record class
  • Ability to set option for orders statuses to hide orders from the list
  • Ability to select products options on a separate page

Bugs Fixed

  • Problems with users import are fixed

Release 2.5.4

New features added

  • Order field for languages
  • Products options per product type
  • Ability to set different prices for different users groups
  • Special script for exporting date into UPS (admin_export_ups.php)
  • Polish language to our shopping cart
  • ePDQ CPI payment system
  • Improvements for Authorize SIM payment system
  • Ability to resume downloads
  • Option to clear the shopping cart after logout

Bugs Fixed

  • Problems with RSS publishing are fixed

Release 2.5.3

New features added

  • Use of complete php tags for all files
  • RSS feed for articles
  • Slovak and Czech languages added
  • 'Sorting by shipping order' field used for shipping methods
  • Setting time limit for scripts when editing accessories, categories and related products
  • New fields - admin_id_added_by, admin_id_modified_by, date_added, date_modified for products and categories are added
  • Priority_image, priority_rank, is_default fields are added into support priorities
  • Banners Management module
  • Import/Export products options along with their prices
  • Date_added and date_modified fields are added to the products table
  • Ability to use different templates for products list for different categories
  • One set of different layouts for Home Page
  • Possibility to encrypt a credit card number and a credit card security code
  • The information about payment gateway and transaction number to the order details page is added
  • Stock control, buying price and downlodable settings for product options values
  • A new discount type based on the difference between selling price and buying price
  • An easy change of the secure site URL and it`s settings
  • New payment gateway VeriSign Payflow Pro

Bugs Fixed

  • The USPS module is fixed to correctly process the countries with space in the name like `New Zealand`

Release 2.5.2

New features added

  • Ukrainian and Russian languages
  • Possibility to use referrer tag in the email messages
  • Saving of language code in the cookies

Bugs Fixed

  • Bug with exporting orders is fixed

Release 2.5.1

New features added

  • Bulk Buying Discount
  • Gift Vouchers functionality
  • Database Password encryption
  • Possibility to search by manufacturer code in admin section
  • Image search facility on the image selection page
  • Rollover effect for product images section
  • Ability to turn off JS warning message when adding a product to the basket
  • Option to move a user back to the payment details page in case of a failed transaction
  • Meta Data fields for custom pages
  • Ability to check the existence of DB library while installing the shop

Release 2.5

New features added

  • Order Invoices and Packing Slips in PDF Format
  • Super Size Image
  • Drop Down Navigation Menu
  • Meta Tags for Individual Products and Alt Text for Images
  • Hide Pricing Details Until Login
  • Individual Product Page Titles
  • File Manager

Release 2.4

New features added

  • Realtime shipping UPS, USPS, FedEx
  • HTML, PDF Packing Slips
  • PDF Order Invoice
  • Ability to update statuses for order items
  • Ability to edit order items
  • Settings for a custom block

Release 2.3

New features added

  • License keys policy for all ViArt products
  • Filtering by date for orders reports
  • Products stock level report
  • Possibility to send a newsletter for various users groups
  • Ability to use a quantity contol when adding products to the basket
  • Custom fields for payment page
  • New type `Image upload` for products options

Releases 2.2.12-2.2.2.7

New features added

  • Ability to show images with php script
  • Payoffshore, iDeal, Beamstream payment systems
  • HTML Order Invoice
  • Credit card number validation
  • Possibility to export products options
  • Custom fields for order
  • Option to hide shipping methods
  • Option to disable `Add to Cart` button for out of stock products

Release 2.2.6

New features added

  • Froogle support
  • Taxable flag for shipping
  • Classified ads
  • Different user types
  • Ability to specify taxes by states
  • Ability to export the newest orders
  • Bulk order status change
  • Ability to specify the offline payment method
  • Order status change log
  • Change the currency in which an order has been placed
  • Customized email templates for orders statuses

Release 2.2.5

New features added

  • An option for a user to be registered before ordering
  • Show products with default TAX
  • Possibility to modify shipping tracking number
  • Ability to add/modify orders notes
  • Recently viewed items block
  • Top sellers products block
  • Forgot my password feature
  • Search for in stock/out of stock items in the admin section
  • Product duplicate feature
  • Save a user IP when submitting an order

Release 2.2.4

New features added

  • Newsletter management
  • Ability to browse by manufacturer
  • Separate permissions for custom block editing
  • Improvements for showing categories in multiple format

Release 2.2.2

New features added

  • Ability to use tabs for showing different product information
  • Product accessories
  • Product images
  • Products releases block

Release 2.2.1

New features added

  • Product specifications
  • Predefined specifications by a product type
  • Products comparison feature
  • Custom fields for an advanced products search

Release 2.2

New features added

  • Articles management
  • Import product options
  • A breadcrumb block

Release 2.1.10

New features added

  • Multi currencies
  • An advanced search form
  • 'Found in' message for product search

Release 2.1.9

New features added

  • Poll Voting
  • Import/Export feature for orders and users
  • Product duplicates feature

Bugs Fixed

  • Forum numbering is fixed

Releases 2.1.7, 2.1.8

New features added

  • Coupon system
  • Advanced payment system support

Bugs Fixed

  • XSS is fixed

Release 2.1.6

New features added

  • Related products block
  • Multiple departments to helpDesk System
  • System Upgrade module
  • Ability to prepare predefine replies and insert signatures for HelpDesk
  • Automatic meta data generation
  • Possibility to assign users by deparments

Release 2.1.5

New features added

  • Multi-lingual support
  • Two new controls for products options: Radio Button, Checkbox List
  • Small Shopping Cart block
  • Redirecting user to a basket after the product was added to the shopping cart
  • Modification of administration menu
  • Default value for product properties
  • New fields start_html, middle_html, end_html for products options
  • Ability to pass products information to payment system

Release 2.1.4

New features added

  • Possibility to import/export products and categories in CSV format

Release 2.1.3

New features added

  • Customization of E-mail fields

Release 2.1.2

New features added

  • New Label type for products options

Release 2.1.1

New features added

  • Default options for products
Prev Index Next