|
|
|
|
|
1.3. Why Viart Shop
|
|
As it has already been said, Viart Shop is not just a simple shopping cart; this software bundle includes everything to need to run a successful e-commerce business. What really distinguishes our product from the rest, is its integrated applications. You can view the list of all features that were made to ViArt Shop from version 2.1.1 to the latest 3.0 version here
Content Management System
 Viart CMSis a tool that allows you to customize the look and feel of your store; to make your site unique and publish any information that you wish.
With the help of Viart CMS you can change the web site layout on fly. There are three default schemes at your disposal, or you can create one of your own. It is possible to move page blocks as you like, create custom blocks and even create custom pages to make your store as user-friendly as you require.
Thanks to Viart CMS you can create your own internet-portal. Fill you site with different articles, news, events and even an image gallery! In order to survey customs opinions, you can conduct polls that will be interesting for both you and your customers.
Another feature of Viart CMS is banner management. With this feature you can place any information in the form of 'banners' such as links to hot offers or, to other sites you own. You may even wish to sell this space to other web-masters.
HelpDesk Support
Nobody will argue that customer support is a very important part of any business, especially e-commerce. We do understand this and that is why we have developed ourHelpDesk.
HelpDeskis an integrated Viart product devoted to make relationships with your customers as smooth as possible. With HelpDesk you can easily track all support requests, view ticket history and use predefine replies. If a problem described should be solved by another person you can re-assign the ticket to him/her. For your accommodation you can create unlimited number of departments and managers responsible for different problems or supported products. In the event that a customer is very important, you can set high priority for him or her and all his/her requests will appear with an exclamation mark. Moreover, priorities can be set not only for customers but for individual requests as well (e.g. immediate reply is needed). Different ticket types and statuses will help you distinguish them at first glance, and if required, full ticket statistics are available.
Classified ads
In order to make your site not only an online store but a real portal where people can communicate with each other, you can use the classified ads feature. This feature enables your customers to post their ads on your site or send links to their friends. By setting up different ad types and specification groups helps to guide your users to keep ads in order. You can decide the security of the ads posted; you can choose whether you wish to moderate ads or not.
Forum
Forum presents another way to turn your store into a place where users will spend their time and invite their friends to. Unlimited number of categories, forums and topics allows you to cover as many aspects as you like; there could be threads devoted to your store, to the products sold in it or just product-related themes. If a person has a problem or an idea he/she will have an opportunity to share it with others. The forum is an opportunity to give you insight into what your customers are interested in, what problems they are confronted with, and what solutions they find. This will give additional information about your site to any new visitors. In short, a forum can become an essential part of your store.
There are a lot of shopping carts at the market, but what we offer is not a simple shopping cart, with Viart Shop integrated features you will have everything you need to run a successful e-commerce store.
|
|
|
|
|
|
1.3. Why Viart Shop
Viart Shop is really distinguished by its integrated applications: Content Management System (CMS), HelpDesk Support, Classified Ads and Forum. These applications allow you to run your shop in an easy and convenient way.
